Top 3 Use Cases Of A Real Estate Chatbot
According to the survey, the sector that gains the most from chatbots is real estate, followed by tourism, education, and healthcare. Chatbots can schedule and modify estate view appointments, provide individualized customer service, and streamline follow-up tasks. One of the key reasons chatbots in real estate are most well-known is probably the fact that they are available 24/7.
The following are the top 3 use cases that are a must-have for your business:
#1 Lead Generation:
When a visitor visits a website, chatbots are frequently present. Real estate chatbots can initiate a discussion with website visitors and ask if they are interested in renting, buying, or selling a home. Additionally, they can request their contact details. Businesses can reach out to potential customers by emailing or messaging them about rental properties that fit their search criteria with the aid of chatbots.
#2 Virtual Property Tours:
If customers are curious about a property but not quite ready to schedule a viewing, a real estate chatbot can provide a link to a virtual 360° tour of it. Users will have a better knowledge of the exterior and interior of the house as a result. Users can also ask the bot to give them more information about the room’s measurements or to show them a specific room or feature of the house.
#3 Collect Feedback:
Chatbots let users check whether they qualify for a mortgage, get tips on how to do so, and apply for a mortgage directly from the chatbot. Real estate companies can link their chatbots with partner banks or lending institutions in order to immediately educate them about possible clients.
According to a survey, 16% of buyers use the internet to find out more about mortgages and get general home-buying advice, while 14% actually apply for a mortgage online.
In A Nutshell:
The greatest benefit of automation is that it enables you to get in touch with website users who omit to provide their contact information. Real estate chatbots can pick up a discussion where it left off. Integrating your bot with your live chat platform is the most effective approach to managing contacts and monitoring their performance.
